Healing Microbiome Group Coaching Program Enrollment Agreement
Effective Date: May 14, 2026
This Enrollment Agreement (“Agreement”) is entered into by and between Healing Microbiome LLC ("Company", “we”, or “us”) and You (“Client” or “You”) and governs your participation in the group coaching programs offered by Healing Microbiome LLC. By clicking “I Agree,” entering your payment information, or otherwise enrolling (electronically, verbally, or otherwise), you agree to the terms of this legally binding agreement.
1. Company’s Services
Upon execution of this Agreement, Healing Microbiome LLC offers a non-medical, educational online group coaching program titled “Healing Microbiome: Learn to Reprogram Your Health in 2 Weeks,” facilitated by Dr. Neal Shah, founder of Healing Microbiome LLC.
The program includes:
- 12 live group coaching sessions of approximately 1 hour each, delivered over 14 days (Saturdays off) with group interaction, polls, guided meditations, and access to PDF resources, delivered via Zoom with replays provided
- Access to session recordings for 30 days from each session date
- Video lectures, reading materials, worksheets, and tools
- Guided practices including meditation, general nutrition principles, and lifestyle guidance
- Educational content on the connection between the microbiome, nervous system, and mind
- Email support during the active program period and for 30 days after program completion
- Private WhatsApp group access for program-related communication during the active program period
- Evidence-informed educational content based on microbiome science and holistic health principles
The program does not include:
- Medical diagnosis, treatment, or prescriptions
- Individualized medical advice or emergency care
- Services intended to replace professional healthcare
Participation is for educational purposes only. No doctor-patient relationship is established.
Company reserves the right to substitute or modify course content with equal or comparable educational offerings if needed. Updates to the core program will be provided for as long as the program is offered. Additional features may vary with promotions and are not guaranteed beyond enrollment.
2. Participants
This program is intended for individuals aged 18 and above. Healing Microbiome LLC disclaims liability for use by minors.
3. Incorporated Policies
By enrolling, you agree to the Terms of Service and Disclaimer, and Privacy and Cookie Policy, which are incorporated by reference.
You also consent to receiving program-related communications via email, SMS/text messages, and WhatsApp, in accordance with those policies.
Healing Microbiome LLC complies with applicable data protection laws, including the General Data Protection Regulation (GDPR), where relevant. Client data is stored securely and used solely for program administration and communication.
4. Fees
The total price for the group coaching program is $597 USD. Payment is required at registration. The Client may choose one of two payment options:
(a) Full payment of $597 USD due at registration; or
(b) Payment plan of $219 USD per month for 3 months ($657 USD total). The first payment is due at registration. The two subsequent payments will be automatically charged 30 and 60 days after registration. The Client authorizes Healing Microbiome LLC to process these automatic charges to the payment method provided at registration. Failure of a scheduled payment may result in suspension of access to the program until the payment is resolved.
From time to time, Healing Microbiome LLC may offer promotional discounts, bonuses, or alternate pricing. Such offers are discretionary, applied at enrollment, and do not require separate agreements.
Bonus materials included with enrollment may include lifetime access to the Healing Microbiome Course (self-paced video curriculum), PDF action guides, downloadable meditation recordings, and a certificate of completion. These bonuses are included with the program at enrollment and do not require separate agreements. Bonuses are provided at the Company’s discretion and are non-transferable, non-refundable, subject to change and not guaranteed beyond enrollment.
5. Payment Methods
You are responsible for maintaining accurate payment information. All payments are securely processed via Kajabi Payments powered by Stripe, PayPal, and Razorpay, depending on availability. Kajabi payments accepts major credit and debit cards. Participants complete payment through the Kajabi checkout page, and transaction receipts are automatically emailed. Payment details are not stored on our servers. By providing payment info, you authorize automatic charges and will receive an electronic receipt. For more details, see https://kajabi.com/payments. For any disputes, contact Healing Microbiome LLC first to resolve any payment issue at info@healingmicrobiome.com.
Stripe, PayPal and Razorpay’s terms apply:
6. Refund Policy
14-Day Money-Back Guarantee. The Client may request a full refund within 14 days of the cohort start date by emailing info@healingmicrobiome.com. No reason or justification is required. Refunds will be processed to the original payment method within 14 business days of receipt of the refund request.
After the 14-day money-back window has expired, no refunds will be issued. Cancellation by the Client after this window does not entitle the Client to a refund. If the Client is on a payment plan and requests a refund within the 14-day window, any remaining scheduled payments will be cancelled and any payments already collected will be refunded in full. Outside the 14-day window, the Client remains responsible for all scheduled payments under the payment plan.
If a Client is unable to attend the scheduled live group coaching program and the option is offered at the time of enrollment, the Company may, at its discretion, allow the Client to participate in a future group coaching cohort within twelve (12) months of the original program start date at no additional cost.
This option, when offered, is:
- Subject to availability
- Non-transferable
- Limited to one future cohort
- Not guaranteed unless explicitly offered during enrollment
Failure to attend or complete a program does not otherwise entitle the Client to a refund or credit.
7. Chargebacks & Payment Security
Unauthorized chargebacks or payment reversals are prohibited and may result in program termination and collection efforts. Clients agree to contact Healing Microbiome LLC first to resolve any billing disputes.
8. No Resale of Services
You may not reproduce, resell, or share any part of the program for commercial purposes. Materials are for personal use only.
9. Intellectual Property Rights
All content is the intellectual property of Healing Microbiome LLC. You may not distribute, reproduce, or use materials for business purposes without written consent.
Fair use exceptions do not apply to commercial redistribution or unauthorized sharing. Any violation may result in legal action.
10. Limitation of Liability
By enrolling, you release Healing Microbiome LLC from liability for any damages. If liability is found, it is limited to the lesser of:
(a) fees paid in the month prior to the claim, or
(b) $1000 USD.
Claims must be submitted within 100 days of the cause of action.
11. Disclaimer of Guarantee
Results vary by individual. No guarantees are made regarding outcomes. You are responsible for your own progress.
12. Coaching Rules
Respectful behavior is required. Disrespect or rule violations may result in termination without refund.
13. Use of Coaching Materials
Live sessions are conducted via Zoom and are recorded. You grant Healing Microbiome LLC a royalty-free, worldwide, irrevocable, perpetual license to use your name, image, likeness, voice, written submissions, chat messages, testimonials, feedback, and any audio or video recordings created during or related to the program for educational, marketing, promotional, and commercial purposes, in any media now known or later developed.
This may include, but is not limited to:
- Website content
- Email marketing
- Social media posts and advertisements
- Video clips, screenshots, or excerpts from group sessions
- Testimonials or anonymized excerpts
You understand that:
- Your face and voice may be visible or audible in recordings
- No compensation will be provided for such use
- The Company is not required to seek additional approval prior to use
Health Privacy Safeguard
Healing Microbiome LLC will not publicly disclose a participant’s specific medical diagnoses, medical records, or highly sensitive personal health information without the participant’s express consent. Any testimonials, excerpts, or recordings used for promotional purposes will be selected and presented in a manner intended to respect participant privacy.
If you wish to opt out of promotional use, you must notify the Company in writing prior to program start. Opting out does not affect participation but may limit camera-on participation during recorded sessions. Clients may also request retroactive removal of specific identifiable content (such as a particular video clip or quote with their face/name) by emailing info@healingmicrobiome.com. The Company will make reasonable efforts to honor such requests for content not already published in long-form materials, though the Company is not obligated to recall or alter previously distributed content.
14. No Substitute for Medical Treatment
This program is not a replacement for professional medical advice. Consult your healthcare provider before making health-related decisions. Do not discontinue prescribed medications without medical supervision.
15. Termination
Failure to comply with program rules or make timely payments may result in termination. Outstanding fees will be collected.
16. Confidentiality
Healing Microbiome LLC agrees to safeguard your confidential information and not disclose it without written consent, except as required by law, incorporated policies, or as otherwise permitted under this Agreement.
17. Non-Disparagement
Both parties agree not to publicly or privately disparage each other. Disputes must be resolved through the process outlined herein.
18. Indemnification
You agree to indemnify and hold harmless Healing Microbiome LLC and its affiliates from any claims or liabilities arising from your use of the program, except in cases of Company’s sole negligence or misconduct.
19. Governing Law & Venue
This Agreement is governed by the laws of Maryland. Disputes shall be resolved exclusively via binding arbitration in Maryland. The prevailing party may recover reasonable legal fees.
20. Entire Agreement
This Agreement supersedes all prior agreements. Modifications must be in writing and signed by both parties.
21. Survivability & Severability
Terms related to payment, confidentiality, intellectual property, and non-disparagement survive termination. If any part is unenforceable, the remainder remains valid.
22. Execution
By clicking “I Agree,” you accept the terms of this Agreement. Electronic signatures and copies carry the same legal weight as originals under the E-SIGN Act.
Company Contact Information
Healing Microbiome LLC
7254 Wright Road, Hanover MD 21076
📧info@healingmicrobiome.com
🌐 www.drnealshah.com | www.healingmicrobiome.com
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