Healing Microbiome LLC Privacy and Cookie Policy
Healing Microbiome LLC
Privacy and Cookie Policy
Effective Date: August 08, 2025
Who We Are
This Privacy Policy (“Policy”) applies to the websites https://www.drnealshah.com and https://www.healingmicrobiome.com, owned and operated by Healing Microbiome LLC (“Company,” “we,” “us,” or “our”). Founded by Dr. Neal Shah, our services are educational in nature and focus on microbiome balance, lifestyle management, meditation, and holistic healing approaches. This business does not represent Dr. Shah’s medical license or prior institutions.
By using our websites, you agree to the terms of this Policy. If you do not agree, please discontinue use of our sites.
Children Under 18
Our services are intended for adults (18+). We do not knowingly collect data from anyone under 13 years of age. If you believe we may have collected such information, contact us at info@healingmicrobiome.com for deletion.
What Personal Data We Collect and Why
1. Information You Provide Directly
- Name, email, phone number
- Billing/shipping address
- Payment details (processed via Stripe, PayPal, or Kajabi — we do not store full card numbers)
- Course/coaching registration and communications
- Comments (including IP address and browser user agent for spam detection)
2. Information Collected Automatically
- IP address, browser type, device type
- Pages visited, referring URLs
- Usage patterns via cookies and analytics
3. Information from Third Parties
- Payment processors, marketing platforms, analytics tools, social media integrations
Legal Basis for Processing (GDPR)
We process your personal data under the following legal bases:
- Consent: When you opt in to marketing or cookies
- Contractual Necessity: To deliver services you’ve requested
- Legal Obligation: To comply with applicable laws
- Legitimate Interests: To improve our services and protect our platform
How We Use Your Information
We may use your data to:
- Deliver courses, coaching, and related services
- Process payments securely
- Respond to inquiries and provide support
- Send administrative updates
- Improve website performance and content
- Notify you of changes or new offerings
- Allow participation in interactive features
- Comply with legal obligations
- Any other purpose with your consent
Payment Processing
Payments are securely handled by Stripe, PayPal, and Kajabi. We do not store full credit/debit card details. Refer to their privacy policies:
Data Retention
- Comments and metadata are retained indefinitely for moderation purposes
- Registered users’ data is stored in their profile and editable by them (except usernames)
- Data is retained only as long as necessary or required by law
Your Rights Over Your Data
You may:
- Access your personal data
- Correct inaccuracies
- Request deletion (except where legally required)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority (EU residents)
To exercise these rights, contact info@healingmicrobiome.com.
International Transfers
Your data may be stored and processed in the United States. By using our services, you consent to this transfer.
Data Security
We implement SSL encryption, secure hosting, and limited access protocols.
- We do not store your personally identifiable information (PII)
- Payment data is handled by third-party processors
- Transmission over the internet is not fully secure; use is at your own risk
- We are not responsible for circumvention of security settings
Third-Party Services
We may share data with trusted providers for:
- Payment processing (Stripe, PayPal)
- Email delivery (Kajabi, Mailchimp)
- Video hosting (Zoom, Vimeo)
- Analytics (Google Analytics)
We ensure these providers maintain appropriate data protection standards.
Automated Decision-Making
We do not use automated decision-making or profiling that significantly affects users.
Embedded Content from Other Websites
Embedded content (e.g., videos, articles) behaves as if you visited the originating site. These sites may collect data, use cookies, and track interactions.
Data Sharing Between Affiliated Entities
We may share your data between businesses owned by Dr. Neal Shah, including Healing Microbiome LLC and future affiliated entities.
Shared Data May Include:
- Contact details
- Service preferences
- Transaction history
Purpose:
- To offer complementary services
- To provide a seamless experience
- To inform you of relevant updates
Consent:
By providing your data, you consent to this sharing. You may opt out by contacting info@healingmicrobiome.com.
Changes to This Policy
We review this policy annually or when significant changes occur. Updates will be posted with a revised “Effective Date.” Continued use constitutes acceptance.
Contact Us
Healing Microbiome LLC
7254 Wright Road, Hanover, MD 21076
Email: info@healingmicrobiome.com
Websites: https://www.drnealshah.com | https://www.healingmicrobiome.com
Cookie Policy
What Are Cookies?
Cookies are small text files placed on your device to store data and help websites function efficiently.
Why We Use Cookies
We use cookies to:
- Enable core functionality
- Remember preferences
- Improve performance and security
- Analyze usage
- Personalize content and marketing
Types of Cookies We Use
Essential Cookies
- Purpose: Site operation
- Duration: Session
Performance & Functionality Cookies
- Purpose: Improve usability
- Duration: Persistent
Analytics Cookies
- Purpose: Track usage trends (e.g., Google Analytics)
- Duration: Persistent
Advertising Cookies
- Purpose: Personalize ads
- Duration: Persistent
Comment Cookies
- Purpose: Save comment details for convenience
- Duration: 1 year
Login Cookies
- Purpose: Check browser compatibility
- Duration: Session
Third-Party Cookies
Some cookies are set by third parties (e.g., YouTube, Google Analytics). These providers may collect data per their own policies.
Managing Cookies
You can block or delete cookies via browser settings. Visit https://www.allaboutcookies.org for guidance. Blocking cookies may affect site functionality.
Cookie Consent
We use a cookie banner to obtain your consent. You may update preferences at any time.
Changes to Cookie Policy
We may revise this policy periodically. Updates will be posted here.
Contact
For cookie-related questions, email info@healingmicrobiome.com or mail the address above.
All content and services are for informational and educational purposes only, are not a substitute for professional medical advice, diagnosis, or treatment, and should only be used in consultation with your healthcare provider; Dr. Neal Shah provides these solely as a health educator and coach, offering no diagnoses, treatment plans, or prescriptions, and operates independently of any affiliation with Harvard-affiliated hospitals, Johns Hopkins Medicine, or other institutions.
