Healing Microbiome 1-to1 Private Coaching Program Enrollment Agreement
Effective Date: December 22, 2025
This Enrollment Agreement (“Agreement”) is entered into by and between Healing Microbiome LLC ("Company", “we”, or “us”) and You (“Client” or “You”) and governs your participation in the group coaching programs offered by Healing Microbiome LLC. By clicking “I Agree,” entering your payment information, or otherwise enrolling (electronically, verbally, or otherwise), you agree to the terms of this legally binding agreement.
1. Company’s Services
Upon execution of this Agreement, Healing Microbiome LLC offers a non-medical, educational, private coaching program facilitated by Dr. Neal Shah, founder of Healing Microbiome LLC
The program includes:
- 3-month 1-to-1 private coaching program
- 10 private 1-hour coaching sessions, scheduled mutually between Client and Company
- Sessions conducted via Zoom or equivalent secure video platform
- Fully customized educational guidance based on the Energy–Mind–Microbiome–Body framework
- Personalized lifestyle, mindset, and habit-reprogramming education
- Guided meditation and reflective practices led by Dr. Shah
- Session recordings provided to Client
- Email support throughout the coaching period
- Private WhatsApp communication for program-related support during the active coaching period
Included Bonuses (when offered):
- Access to the self-paced course “Healing Microbiome: Restore Your Health”
- Access to Group Coaching Program, when explicitly included at enrollment
Bonuses are non-transferable, non-refundable, and provided at the Company’s discretion.
The program does not include:
- Medical diagnosis, treatment, or prescriptions
- Individualized medical advice or emergency care
- Services intended to replace professional healthcare
Participation is for educational purposes only. No doctor-patient relationship is established.
Updates to the core program will be provided for as long as the program is offered. Additional features may vary with promotions and are not guaranteed beyond enrollment.
2. Program schedule and Participants
This is a rolling-enrollment program with no fixed start date.
Coaching sessions must be completed within the 3-month coaching window, unless otherwise agreed in writing.
Unused sessions expire at the end of the coaching period and are not transferable.
This program is intended for individuals aged 18 and above. Healing Microbiome LLC disclaims liability for use by minors.
3. Incorporated Policies
By enrolling, you agree to the Terms of Service and Disclaimer, and Privacy and Cookie Policy, which are incorporated by reference.
You also consent to receiving program-related communications via email, SMS/text messages, and WhatsApp, in accordance with those policies.
Healing Microbiome LLC complies with applicable data protection laws, including the General Data Protection Regulation (GDPR), where relevant. Client data is stored securely and used solely for program administration and communication.
4. Fees
The standard price of the 1-to-1Private Coaching Program is $2,997 USD, unless otherwise stated at checkout. Promotional pricing or payment plans, when offered, apply only at the time of enrollment and do not require modification of this Agreement.
From time to time, Healing Microbiome LLC may offer promotional pricing, discounts or bonuses. Such offers are discretionary and applied at enrollment, eliminating the need for separate agreements for each bonus.
5. Payment Methods
You are responsible for maintaining accurate payment information. All payments are securely processed via Kajabi Payments powered by Stripe, PayPal, and Razorpay, depending on availability. Kajabi payments accepts major credit and debit cards. Participants complete payment through the Kajabi checkout page, and transaction receipts are automatically emailed. Payment details are not stored on our servers. By providing payment info, you authorize automatic charges and will receive an electronic receipt. For more details, seehttps://kajabi.com/payments. For any disputes, contact Healing Microbiome LLC first to resolve any payment issue at info@healingmicrobiome.com.
Stripe, PayPal and Razorpay’s terms apply:
6. Refund Policy
All sales are final. No refunds are issued once the private coaching program has commenced.
Missed sessions, scheduling conflicts, or early termination by the Client do not entitle the Client to a refund or credit.
7. Chargebacks & Payment Security
Unauthorized chargebacks or payment reversals are prohibited and may result in program termination and collection efforts. Clients agree to contact Healing Microbiome LLC first to resolve any billing disputes.
8. No Resale of Services
You may not reproduce, resell, or share any part of the program for commercial purposes. Materials are for personal use only.
9. Intellectual Property Rights
All content is the intellectual property of Healing Microbiome LLC. You may not distribute, reproduce, or use materials for business purposes without written consent.
Fair use exceptions do not apply to commercial redistribution or unauthorized sharing. Any violation may result in legal action.
10. Limitation of Liability
By enrolling, you release Healing Microbiome LLC from liability for any damages. If liability is found, it is limited to the lesser of:
(a) fees paid in the month prior to the claim, or
(b) $1000 USD.
Claims must be submitted within 100 days of the cause of action.
11. Disclaimer of Guarantee
Results vary by individual. No guarantees are made regarding outcomes. You are responsible for your own progress.
12. Coaching Rules
Respectful behavior is required. Disrespect or rule violations may result in termination without refund.
13. Use of Coaching Materials
Live sessions are conducted via Zoom and may be recorded. You grant Healing Microbiome LLC a royalty-free, worldwide, irrevocable, perpetual license to use your name, image, likeness, voice, written submissions, chat messages, testimonials, feedback, and any audio or video recordings created during or related to the program for educational, marketing, promotional, and commercial purposes, in any media now known or later developed.
This may include, but is not limited to:
- Website content
- Email marketing
- Social media posts and advertisements
- Video clips, screenshots, or excerpts from group sessions
- Testimonials or anonymized excerpts
You understand that:
- Your face and voice may be visible or audible in recordings
- No compensation will be provided for such use
- The Company is not required to seek additional approval prior to use
Health Privacy Safeguard
Healing Microbiome LLC will not publicly disclose a participant’s specific medical diagnoses, medical records, or highly sensitive personal health information without the participant’s express consent. Any testimonials, excerpts, or recordings used for promotional purposes will be selected and presented in a manner intended to respect participant privacy.
If you wish to opt out of promotional use, you must notify the Company in writing prior to program start. Opting out does not affect participation but may limit camera-on participation during recorded sessions.
14. No Substitute for Medical Treatment
This program is not a replacement for professional medical advice. Consult your healthcare provider before making health-related decisions. Do not discontinue prescribed medications without medical supervision.
15. Termination
Failure to comply with program rules or make timely payments may result in termination. Outstanding fees remain due and will be collected.
16. Confidentiality
Healing Microbiome LLC agrees to safeguard your confidential information and not disclose it without written consent, except as required by law, incorporated policies, or as otherwise permitted under this Agreement.
17. Non-Disparagement
Both parties agree not to publicly or privately disparage each other. Disputes must be resolved through the process outlined herein.
18. Indemnification
You agree to indemnify and hold harmless Healing Microbiome LLC and its affiliates from any claims or liabilities arising from your use of the program, except in cases of Company’s sole negligence or misconduct.
19. Governing Law & Venue
This Agreement is governed by the laws of Maryland. Disputes shall be resolved exclusively via binding arbitration in Maryland. The prevailing party may recover reasonable legal fees.
20. Entire Agreement
This Agreement supersedes all prior agreements. Modifications must be in writing and signed by both parties.
21. Survivability & Severability
Terms related to payment, confidentiality, intellectual property, and non-disparagement survive termination. If any part is unenforceable, the remainder remains valid.
22. Execution
By clicking “I Agree,” you accept the terms of this Agreement. Electronic signatures and copies carry the same legal weight as originals under the E-SIGN Act.
Company Contact Information
Healing Microbiome LLC
7254 Wright Road, Hanover MD 21076
📧info@healingmicrobiome.com
🌐 www.drnealshah.com | www.healingmicrobiome.com
